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Home / TERMS AND CONDITIONS

TERMS AND CONDITIONS

TERMS AND CONDITIONS

(THESE TERMS & CONDITIONS WERE LAST UPDATED ON: September 22, 2014.)

These Terms & Conditions are the sole property of SNACK. Consequently, and without limitation, any exploitation, reproduction or use, whether partial or total, on any medium, of these Terms & Conditions requires SNACK's prior authorization. Failure to obtain such authorization shall render the infringing party liable to criminal and civil prosecution. SNACK may, in its sole discretion, modify or revise or update these Terms & Conditions from time to time. Accordingly, you should check this page regularly for updates. You can determine when the Terms & Conditions were last modified by referring to the “Updated” legend that is located at the top of this page. Your continued use of the Service after any changes constitutes your acceptance of the new Terms & Conditions.

ARTICLE 1 – DEFINITIONS

Welcome to www.SNACK.bg, the website ("Website") and online services of SNACK OOD: "SNACK", "we", "We", "us", "Us", "our", "Our", "Ourself" or other appropriate first-person terms. SNACK provides the services and this Website: collectively the "Service". A person accessing or using the Service: "Business", "Businesses", "Guest", "Guests", "User", "Users", "Client", "Clients", "you", "You", "your", "Your", "Yourself" or other appropriate second-person terms. A person accessing or using the Service without a registered account: "Guest". A person accessing or using the Service with a registered account: "User" or "Client". A person accessing or using the Service with a business account: "Business", "Restaurant", "Partner". The Client creates an order ("Order") through the Website; it can then be received by the Client in the Restaurant ("Take Away") or receive it at their chosen address ("Delivery") that SNACK or the Restaurant can provide. Mandatory information about yourself requested during a registration: "Data". Users & Restaurant materials, submissions and content: collectively the "Content". This page explains the Terms and Conditions by which you may use our Service: "T&C".

ARTICLE 2 – PRIVACY POLICY & COOKIE POLICY

PLEASE REVIEW CAREFULLY THE PRIVACY POLICY & COOKIE POLICY. BY ACCESSING OR USING THE SERVICE AND/OR THE CONTENT, YOU SIGNIFY YOUR AGREEMENT TO THE PRIVACY POLICY & COOKIE POLICY AND WAIVE ANY CLAIMS AGAINST SNACK THAT ARISE OUT OF IN RELATION TO ANY MATTER RELATING THERETO. IF YOU DO NOT AGREE WITH THE PRIVACY POLICY & COOKIE POLICY, YOU ARE NOT AUTHORIZED TO ACCESS AND USE THE SERVICE AND/OR THE CONTENT.

ARTICLE 3 – ACCEPTANCE OF THE TERMS & CONDITIONS

WE ASK YOU TO READ CAREFULLY THE T&C BELOW BEFORE ACCESSING OR USING THE SERVICE OR THE CONTENT. IN BECOMING A USER OF SNACK, IN ACCESSING OR USING THE SERVICE OR THE CONTENT MADE AVAILABLE ON OR THROUGH THE SERVICE, YOU UNDERTAKE TO COMPLY WITH THESE T&C. BY CREATING AN ACCOUNT ON SNACK, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE THAT YOU ARE BOUND BY ALL CLAUSES OF OUR T&C, OUR PRIVACY POLICY AND OUR COOKIE POLICY WHICH FORM AN AGREEMENT THAT IS EFFECTIVE AS IF YOU HAD SIGNED IT. IF YOU DO NOT AGREE WITH THESE T&C, PLEASE DO NOT ACCESS OR USE THE SERVICE OR THE CONTENT.

ARTICLE 4 – DESCRIPTION OF THE SERVICE

ARTICLE 4.1 – PRICES

Prices are all inclusive of VAT. All prices listed on the Website are correct at the time of publication; however, they can be modified anytime after this moment by SNACK or a Partner. If you detect an incorrect price among the numerous items listed on the Website, please, contact us immediately so we can make the correction. During such an event, neither we nor the relevant Partner is under any obligation to compensate you in any way.

ARTICLE 4.2 – ORDERS

The Clients are processing their Orders using the Website snack.bg. The Orders are immediately and automatically forwarded to relevant Partners, which they can then accept or refuse. We do not guarantee that Partners will accept all Orders, and Partners have the discretion to reject any Order at any time for any reason. We encourage all our Partners to communicate any decision they have made promptly. The 'Response Time' indicator reflects the duration between your Order and the Partner's decision. And of course, you are immediately notified about this decision by email, and on the Website "MY LIVE ORDERS" right slider, which displays the live status of your current Orders.

ARTICLE 4.3 – CANCELLATION OF AN ORDER (CLIENT'S CHOICE)

If the Restaurant has not validated your Order : you can cancel it on the Website. If the Restaurant has already validated the Order, you must notify the Restaurant immediately by phone, and quote your Order number. (a) If the Restaurant accepts the cancellation, no cancellation fee will apply. (b) If the Restaurant refuses the cancellation (because the food preparation has already started), it won’t be cancelled afterwards.

ARTICLE 4.4 – DELIVERY (SNACK OR RESTAURANT'S)

The Delivery can be provided by the Restaurant itself, or by us. The considered address is the address you have chosen during the ordering process.

ARTICLE 4.5 – TAKE AWAY ORDERS

The Take Away Orders have to be received by the Clients directly in the Restaurant at the nominated time.

ARTICLE 4.6 – PAYMENT

The payment is received in cash at the Order's reception (Delivery & Take Away).

ARTICLE 4.7 – RESPONSIBILITY

ARTICLE 4.7.1 – RESTAURANT

We are not responsible for the quality of the dishes, only the Restaurants are. If you are not satisfied with your Order, please contact the restaurant immediately; you can review the Order to inform us, and the SNACK Users about the issue you have encountered. If a Restaurant provides a wrong item, you have the right to reject it, and you will be refunded for the missing product. If the Restaurant can only do a partial Delivery, its staff will inform you immediately. We are not responsible for an incorrect or partial Delivery. The issue has to be settled directly with the Restaurant itself.

ARTICLE 4.7.2 – DELIVERY TIME

Estimated times of Delivery/Take Away – the values announced at the time of the Order are only estimates. Neither we nor the Partners guarantee that the Orders will be delivered or will be available for collection within these estimated times. Partners & SNACK shall not be liable for any losses, liabilities, costs, damages, charges, or expenses arising out of late Delivery/Take Away Order.

ARTICLE 4.7.3 – DELIVERY MADE BY SNACK

In case of a Delivery made by us, the dishes are taken directly from the Restaurant as is, and are transported immediately to the Client without being unpacked / open / touched in any way.

ARTICLE 4.7.4 – TAKE AWAY & DELIVERY MADE BY THE RESTAURANT

If the Take Away/Delivery is done by the Restaurant itself (or its Delivery partners), it is the Restaurant's sole responsibility to deliver the Order in a timely manner. SNACK's responsibility can't be engaged in any way for both of these cases.

ARTICLE 4.7.5 – CLIENT

(a) Age Range - please note that some of the dishes/products may be suitable for certain age ranges only. It's your responsibility to check that the dishes/products you are ordering are suitable for the intended recipient. (b) Failed Take Away/Delivery Order - if the Take Away/Delivery Order fails due to your inability to be able to get/take it at the nominated time, then such Order will be considered to have been given/delivered to you and all responsibility will become yours. All the costs related to this Order are your responsibility, and you have to indemnify us & the Partner in full.

ARTICLE 4.8 – REVIEW

We have sole discretion to remove or edit at any time any review that we determine unsuitable for public view or may expose us to liability of any type, or for any other reason.

ARTICLE 5 – TECHNICAL FUNCTIONING OF THE SERVICE

You must use Chrome version 35.0 or higher - SNACK does not guarantee optimal functioning of the site when using SAFARI or OPERA or FIREFOX or INTERNET EXPLORER or any other Internet browsers. To use the Service and/or Content, you must have the necessary hardware equipment and software and the necessary parameters required to properly use them: Chrome version 35.0 or higher, Javascript functions enabled, cookies enabled, and pop-ups enabled. You must have the skills, hardware and software required to use the Internet or, as appropriate, Internet, telephone and IVR services, and acknowledges that the characteristics and constraints of the Internet mean that the security, availability and integrity of Internet data transmissions cannot be guaranteed by us. SNACK does not guarantee that (a) the Service will function if you activate a popup killer tool. In this case, the function should be deactivated before using the Service; (b) the Service will be usable if the your Internet Service provider is unable to work properly. In this context, SNACK cannot be held responsible for the non-functioning, non-availability or adverse conditions of usage of the SNACK site resulting from incorrect hardware, problems experienced by your Internet Service Provider or blockages on the Internet networks or for all other reasons outside the sphere of influence of SNACK. Under these conditions, SNACK does not guarantee that the Service and/or Content shall function without interruption or error. Depending on your network configuration (if protected behind a firewall or proxy), and the device you are currently using, connection to SNACK may not be possible. The use of this Service and/or Content may be interrupted at any time for the scheduled or unscheduled maintenance, updates or technical improvements, or to develop its content and/or presentation, or in the event of force majeure. Since we are automatically subject to use our best endeavors, we shall not be liable for damage of any kind due to the Service and/or Content that is or becomes unavailable. We do not warrant that this Service and/or Content will be uninterrupted or error-free. There may be delays, omissions, and interruptions in the availability of the Service.

ARTICLE 6 – PERMITTED USERS OF THE SERVICE OR THE CONTENT

THE SERVICE OR CONTENT ARE DIRECTED SOLELY TO USERS OF AT LEAST EIGHTEEN YEARS OF AGE. IF YOU ARE UNDER THE AGE OF EIGHTEEN YEARS OLD YOU ARE NOT PERMITTED TO ACCESS OR VIEW OR USE THIS SERVICE AND/OR CONTENT FOR ANY REASON AND YOU MUST LEAVE THIS WEBSITE IMMEDIATELY BY CLOSING THIS BROWSER WINDOW. BY ACCESSING OR VIEWING OR USING THIS SERVICE AND/OR CONTENT, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN YEARS OF AGE AND YOU AGREE THAT SUCH ACCESSING, VIEWING AND USING DOES NOT VIOLATE THE LAWS OR STANDARDS IMPOSED BY YOUR TOWN, CITY, STATE OR COUNTRY.

ARTICLE 7 – USER ACCOUNT AND PASSWORD

The website may contain features that require registration. You agree to provide accurate, current and complete information about yourself as prompted. If you provide any information that is inaccurate, not current or incomplete, or SNACK has reasonable grounds to suspect that such information is inaccurate, not current or incomplete, SNACK may remove or de-register you from this Service, at its sole discretion. SNACK reserves the right to take appropriate steps against any person or entity that intentionally provides false or misleading information to gain access to portions of the Service or Content that would otherwise be denied. As part of the registration process, you will have a unique username (your email) and password, which you must provide in order to gain access to the non-public portions of the Service. You certify that, when asked to choose an email, you will not choose one which falsely represents you as somebody else, or a name which may otherwise be in violation of the rights of a third party. We reserve the right to disallow the use of usernames that we, in our sole discretion, deem inappropriate. We reserve the right to cancel, at any time, the registration of a User or Restaurant who use their selected username in violation of these T&C or in any other way we, in our sole discretion, deem inappropriate. Your registration, your account, are nontransferable and nonassignable. You represent and warrant that you will not disclose to any other person your unique username or password. You are solely responsible for maintaining the confidentiality of your username and password and are fully responsible for all activities that occur under your username and password. We will not release your password for security reasons. You agree to immediately notify SNACK of any unauthorized use of your username or password or any other breach of security. You agree that you are solely liable and responsible for any unauthorized use of the Service using your account until you notify us regarding that unauthorized use. Unauthorized access to the Service is illegal and a breach of these T&C. You agree to indemnify us with respect to all activities conducted through your account. SNACK is authorized to act on instructions received through use of your password, and is not liable for any loss or damage arising from your failure to comply with this Section. SNACK may for any reason or no reason, in its sole discretion, and without notice, terminate your account, and remove from the site any content associated with your account.

ARTICLE 8 – AUTHORIZATION AND PERMISSION TO COMMUNICATE WITH YOU

Please read our PRIVACY POLICY. We reserve the right to send electronic mail to you, for the purpose of informing you of changes or additions to the Service and/or Content, or of any related products and services offered by SNACK or its affiliated entities. We reserve the right to disclose information about your usage of the Service and demographics in forms that do not reveal your personal identity. For a more detailed description of what information we may disclose, please review our PRIVACY POLICY. At any time, you may opt out of future e-mailings and cancel your receipt of e-mails from SNACK by changing your configuration in the account admin section.

ARTICLE 9 – TERMINATION OF ACCESS TO THE SERVICE AND CONTENT

A User / Business may at any time and without the need to provide any reason, end their registration with SNACK by requesting the closure of their account. We may, in our sole discretion, immediately and with or without notice, terminate or suspend your access to all or part of the Service and/or Content for any reason, including, without limitation, breach of these T&C, or for no reason at all. Without limiting the generality of the foregoing, any fraudulent, abusive, or otherwise illegal activity may be grounds for termination of your access to all or part of the Service and/or Content at our sole discretion, and we reserve the right to refer such activity to any and all appropriate law enforcement agencies. You agree that SNACK shall not be liable to you or any third party for any such suspension or termination.

ARTICLE 10 – PERMITTED USE OF THE SERVICE

SNACK provides a strong and efficient business marketplace, and a proficient food ordering Service for all to enjoy. You are solely responsible for your interactions with others on the Service. We reserve the right, but have no obligation, to monitor disputes between you and others. We shall have no liability for your interactions with others, or for any one's action or inaction. The permitted use of the Service follows one simple rule: do what ever you want as long as it's not forbidden in the next section: NON-PERMITTED USE OF THE SERVICE! :-)

ARTICLE 11 – NON PERMITTED USE OF THE SERVICE

This foregoing list is non-exclusive, and we may, at any time, prohibit any activity that we determine, in our sole and absolute discretion, to be inappropriate. We reserve the right to terminate or suspend your access to all or part of the Service at any time, with or without notice, for engaging in any inappropriate activity. To ensure the best website experience, the following is strictly prohibited: (a) Submit false reports of abuse or misconduct; (b) Impersonate or hijack another User/Business's account; (c) Advertise any chain letters, advertisements, spam, or any commercial websites, under any circumstances. However Businesses MAY mention their own personal data in their page : address, contact, Twitter account & Facebook account, etc.; (d) Distribute, promote or otherwise publish any material containing any solicitation for funds, advertising or solicitation for goods or services; (e) Post or disseminate, in any form whatsoever inaccurate or false information or content; (f) Make comments, propagate or disseminate in any form whatsoever content that contravenes the rights of others or that is defamatory, injurious, obscene, offensive, violent, racist, xenophobic or inciting to violence and, in general, any content that is contrary to the purpose of SNACK, current rules and laws in force or acceptable norms and standards; (g) Post or disseminate, in any form whatsoever, information or content that has the effect of diminishing, disorganizing or preventing normal usage of the Service, or of interrupting and/or slowing down normal circulation of communications between Users/Businesses through the Service, such information comprising, for example, software, worms, viruses, software bombs, mass mailing, etc.; (h) Create fake accounts or falsify account information; (i) Disseminate malicious or invasive programs, messages or code; (j) Reverse engineer, decompile, reverse assemble, modify or attempt to discover any source code or object code belonging to SNACK; (k) Circumvent or attempt to circumvent any security feature of SNACK; (l) Post any message, picture or use the Service in any way which violates, plagiarizes or infringes upon the rights of any third party, including, but not limited to, any copyright or trademark law, privacy or other personal or proprietary rights, or is fraudulent or otherwise constitutes unlawful conduct in connection with your use of the Service or violates any law. SNACK reserves the right to decide what behaviors fall into these categories and will make reasonable efforts to deny access to Users who do not comply with these T&C. However, we make no guarantee you will not be connected to violators before they are banned. Please report abuse immediately by contacting our Customer Service. You acknowledge and understand and agree that you may be exposed to content that is inaccurate, objectionable, inappropriate, or otherwise unsuited to your purpose, and you agree that SNACK shall not be liable for any damages you allege to incur as a result of this content. Failure to comply with these rules shall constitute a serious breach by the User/Business of these T&C. SNACK shall, where the User/Business fails to comply with one or more of these rules, be entitled to immediately terminate and delete the account of the concerned User/Business; and no compensation will be returned to the owner of the account. We will report illegal behavior as circumstances warrant and fully cooperate with any law enforcement authorities or court order requiring or directing us to disclose the identity of our Users/Businesses committing any illegal activities. Any suspension, termination, or cancellation of your account shall not affect your obligations under these T&C (including but not limited to ownership, indemnification, and liability), which are intended to survive such suspension, termination, or cancellation.

ARTICLE 12 – ACCOUNT TYPES

SNACK is absolutely free for access and use. It's not mandatory to have a registered account to discover the excellent services we provide. (a) Guests : Guests can visit the website freely. However, to complete an Order, Guests will have to create a password-secured User account. This Guest feature has been created to allow you to explore our Service without registration. Important: most of the advanced features and advantages are available with a free User account. (b) Users : Creating a User account is fast and free (less than a minute) and that's it! Once you are registered you can use this account for free and forever. As a User, you will be able to enjoy the best of SNACK's features: ordering products, changing the main Delivery address in one click, etc. (c) Businesses : you may become part of our efficient marketplace as a Business by completing an online registration form, which must be accepted by us. Upon submission of the online registration form, SNACK will process the application. In connection with completing the online registration form, you agree to: (a) provide true, accurate, current and complete Data as prompted by the registration form; (b) maintain and promptly update the Data to keep it true, accurate, current and complete at all times while you are an active Business; (c) you must promptly inform us of all changes to the Data. If you provide any Data that is untrue, inaccurate, not current or incomplete, or we have reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, we have the right to suspend or terminate your account and refuse your current or future use of the Service, as well as possibly subjecting you to criminal and civil liability. Business' access or use of the Service may be terminated at any time, with or without cause, by either you or us.

ARTICLE 13 – RESTAURANT'S CONTENT

SNACK offers you the opportunity to create, submit, post, display, transmit, perform, publish, distribute content and materials, including, without limitation, images, text and other materials. You grant SNACK and its successors a worldwide, non-exclusive, royalty-free, perpetual, sublicensable and transferable license to use, copy, reproduce, represent, publicity purposes, commercial or non-commercial, adapt, distribute, transmit, modify, scan, use for the purpose of commercially promoting the Service, prepare derivative works of, publicly display translate, sub-licence or assign the content concerning the User (information, images, descriptions, search criteria, etc.) on all or part of the Service (on the SNACK website, by email) and/or in mailings sent by SNACK. The User expressly authorizes us to modify any content in order to conform to the look and feel of the Service and/or other possible communications media, and/or to make any content compatible with our technical processes or appropriate media formats. These rights are worldwide and exist for the entirety of the agreement set out in these T&C between the User and SNACK. The User is prohibited from copying, reproducing or otherwise using for any purpose the content related to any other User, except for the explicit requirements for usage of the Service and/or Content for the User's own strictly personal and private use. You acknowledge and agree that your contents do not and will not violate third-party rights of any kind, including without limitation any intellectual property rights or rights of privacy. We reserve the right, to reject and/or remove any content that we believe, in our sole discretion, violates these rules. You understand that publishing your contents on the Service is not a substitute for registering it with any related rights organization. You affirm, represent and warrant the following: (a) you have the written consent of each and every identifiable natural person in these contents to use such person’s name or likeness in the manner contemplated by the Service and these T&C; (b) each such person has released you from any liability that may arise in relation to such use. Your contents and SNACK’s use thereof as contemplated by these T&C and the Service will not violate any law or infringe any rights of any third party, including but not limited to any intellectual property rights and privacy rights. To the best of your knowledge, all your contents and other information that you provide to us is truthful and accurate. You further acknowledge and agree that you will not rely on this Service and/or any Content: we are not responsible for any errors or omissions in any content or hyperlinks embedded therein or for any results obtained from the use of such information. Under no circumstances will SNACK or its Partners be liable for any loss or damage caused by your reliance on such content. The User posting material is solely responsible for its content. Use of or reliance on any content is entirely at your own discretion and risk and SNACK expressly disclaims any and all liability in connection with these contents. SNACK does not validate, monitor, or endorse any content of any user or other licensor, or any opinion, recommendation, or advice expressed therein nor vouch for their reliability. Under no circumstances will SNACK or its Partners be liable in any way for any user generated contents.

ARTICLE 14 – INTERNAL LINKS & EXTERNAL LINKS

SNACK or Users of SNACK may display links to websites, advertisers, services, special offers, or other events or activities that are not owned or controlled by SNACK. These links are provided as a convenience, and your use of these websites is at your own discretion and risk. SNACK does not screen, endorse, monitor, control, investigate, supervise, warrant, guarantee, or assume responsibility for any product or service advertised or offered by a User or a third party through the Service and/or Content or any hyperlinked website or service, or featured in any banner or other advertising, and SNACK will not be a party to or in any way be responsible for monitoring any transaction or communication between you and any other third-party providers of products or services. As with the purchase of a product or service through any medium or in any environment, you should use your best judgment and exercise caution where appropriate. If you access a third party website from SNACK, you understand that these T&C and Privacy Policy and Cookie Policy do not apply to your use of such sites. You acknowledge and agree that SNACK shall not be responsible or liable, directly or indirectly, for any damage, loss or other claim caused or alleged to be caused by or in connection with, access to, use of or reliance on the website or any content or services available on or through any other site or resource. Any difficulty relating to a hypertext link must be submitted to the administrator or webmaster of the site to which it pertains. It should, furthermore, be noted that the consultation and/or utilization of these external websites and sources are governed by their own T&C, their own Privacy Policy and their own Cookie Policy. SNACK Users may link another website to SNACK subject to the following linking policy: (a) the appearance, position and other aspects of any link may not be such as to damage or dilute the reputation of SNACK or the other website; (b) the appearance, position and other attributes of the link may not create the false appearance that your site, business, organization or entity is sponsored by, endorsed by, affiliated with, or associated with SNACK or the other website; (c) when selected by a User, the link must display the SNACK on full-screen and not within a "frame" or "iframe" or any other hidden or masked way on the linking website; and (d) SNACK reserves the right to revoke its consent to the link at any time and in its sole discretion.

ARTICLE 15 – AVAILABLE TARIFFS & CURRENCIES

The prices you are charged for the Orders and their Delivery fees (if any) are clearly displayed on snack.bg. All costs are detailed and 100% transparent.

ARTICLE 16 – FRAUDULENT ORDER / USE OF CARDS / CHARGEBACK

Any sort of disputed charge, chargeback, or anything else that prevents us from collecting the funds on a purchase that you made will be treated as fraud. Your account will be blacklisted and we will fight to the fullest extent of the law in order to collect the funds. We work very hard with our Partners to avoid these disturbing and time consuming situations; and we will fight to the fullest extent of the law the person(s) who are attempting to defraud us with such schemes.

ARTICLE 17 – BILLING ERRORS

If you believe that you have been erroneously billed, please notify us immediately of such an error. If we do not hear from you within 48 hours after such a billing error first appears, such fee will be deemed acceptable by you for all purposes. You release us from all liabilities and claims of loss resulting from any error or discrepancy that is not reported to us within 48 hours of its event.

ARTICLE 18 – PROPRIETARY RIGHTS

The trademark : SNACK® and all materials therein or transferred thereby, including, without limitation, software, images, logos, illustrations, patents, trademarks, service marks, copyrights, audio, music, graphics, slogans, trade names, photographs, animations, videos and texts featuring on the SNACK website and in the Service are the intellectual property of SNACK. Any attempt to use, copy, record, adapt, modify, reproduce, disseminate, make any commercial use or any derivative use of the Service (including any of its individual elements or content), distribute, license, sell, transfer, publicly display, publicly perform, transmit, reverse engineer, stream, broadcast or otherwise exploit in any form whatsoever the Service, the SNACK site pages or software codes for elements comprising SNACK, its Service, its Content or its Users without the express permission of SNACK, is strictly prohibited. Unauthorized use of any trademark of SNACK may be a violation of trademark laws. As Users are allowed to upload their own contents on SNACK, any third party names or trademarks referenced in the Service do not constitute or imply affiliation, endorsement or recommendation by SNACK, or of SNACK by the third parties.

ARTICLE 19 – SEVERABILITY

These T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK set forth the entire understanding and agreement between you and SNACK with respect to the subject matter hereof. If any provision of the T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK shall remain in full force and effect. Headings are for reference only and in no way define, limit, construe or describe the scope or extent of such section.

ARTICLE 20 – FEEDBACKS & COMPLAINTS

If you are dissatisfied with the experience you had with a Partner, please consider providing immediate feedback in the form of a review on the website to share with the community and SNACK your view. The reviews are an essential part of our quality control process. If a review is not plainly answering your request, and you wish to seek a refund or any other compensation, you should contact the Partner directly to report your complaint. If you are unable to contact the Partner, or if the Partner refuses to deal with your complaint, you may contact us within 48 hours of placing your Order, and we will do our best in Order to help solve the problem. Please note that we have no control over the Partners and the quality of their commercial responses, and we have no responsibility or liability for providing, any compensation to you on behalf of any Partner.

ARTICLE 21 – GOVERNING LAW AND DISPUTES

These T&C and all matters arising out of or otherwise relating to these T&C shall be governed, construed and applied in accordance with Bulgarian law, and in the event of dispute as to the meaning of a term or provision of these T&C, the language of interpretation shall be Bulgarian. You and us hereby submit to the courts of Sofia, Bulgaria for resolution of all disputes.

ARTICLE 22 – COOPERATION WITH LAW ENFORCEMENT

SNACK reserves the right to fully cooperate with any and all law enforcement authorities and court orders requesting or directing SNACK to disclose the identity or other information regarding any person who is using or has accessed, viewed or used the Service and/or Content. By accepting these T&C and accessing, viewing and/or using the Service and/or Content, you waive and hold harmless SNACK from any and all claims resulting from any and all actions taken by any of the foregoing during, or as a result of any law enforcement authority's investigations.

ARTICLE 23 – FORCE MAJEURE

SNACK shall not be liable for any delay or failure to perform its duties resulting from causes outside its reasonable control or unforeseen circumstances such as acts of nature, fire, flood, earthquake, accidents, strikes, war, terrorism, governmental acts, failure of or interruption in common carriers (including without limitation Internet service providers and web hosting providers) or utilities, or shortages of transportation facilities, fuel, energy, labor or materials.

ARTICLE 24 – DISCLAIMER

THIS DISCLAIMER OF WARRANTY CONSTITUTES AN ESSENTIAL PART OF THESE T&C. THE WEBSITE AND SERVICE AND CONTENT AND THE INFORMATION, SERVICES, PRODUCTS, SWEEPSTAKES, CONTESTS, DRAWINGS, OR OTHER ACTIVITIES OFFERED, CONTAINED IN OR ADVERTISED ON THE SERVICE AND CONTENT, INCLUDING WITHOUT LIMITATION TEXTS, VIDEOS, GRAPHICS AND LINKS, ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED. YOUR USE OF THE WEBSITE OR SERVICE OR CONTENT ARE ENTIRELY AT YOUR OWN DISCRETION AND RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR FREEDOM FROM COMPUTER VIRUS, OR TO THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SERVICE, OR TECHNICAL PERFORMANCE, OR NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, SNACK, ITS SUBSIDIARIES, AND ITS LICENSORS ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY: (A) ERRORS, MISTAKES, OR INACCURACIES OF SERVICE AND CONTENT; (B) LACK OF SATISFACTION IF THE SERVICE AND CONTENT DO NOT MEET YOUR REQUIREMENTS; (C) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF OUR SERVICES, (D) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL, CONFIDENTIAL AND/OR FINANCIAL INFORMATION STORED THEREIN; (E) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR SERVICE AND CONTENT; (F) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH OUR SERVICE AND CONTENT BY ANY THIRD PARTY; (F) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF YOUR SUBMISSION OR THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICE OR CONTENT; (G) DEFAMATORY, OFFENSIVE, OR ILLEGAL CONDUCT OF ANY USER OR THIRD PARTY. YOU ACKNOWLEDGE AND UNDERSTAND AND AGREE THAT ANY USE YOU MAKE OF ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SERVICE IS DOWNLOADED AT YOUR OWN DISCRETION AND RISK, AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. YOU ACKNOWLEDGE AND UNDERSTAND AND AGREE AS WELL THAT: (A) WE CANNOT ENSURE THE SECURITY OR PRIVACY OF INFORMATION YOU PROVIDE THROUGH THE INTERNET, OR OTHERWISE; YOU RELEASE US FROM ANY AND ALL LIABILITY IN CONNECTION WITH THE BREACH OF THE SECURITY OF SUCH INFORMATION AND/OR MESSAGES AND WITH RESPECT TO THE USE OF SUCH INFORMATION BY OTHER PARTIES; (B) WE ARE NOT RESPONSIBLE FOR, AND CANNOT CONTROL, THE USE OF ANY INFORMATION, BY ANYONE, WHICH YOU PROVIDE TO ANY OTHER PARTIES OR THE SERVICE AND CONTENT OR OTHER USERS AND YOU SHOULD USE CAUTION IN SELECTING THE PERSONAL INFORMATION YOU PROVIDE TO OTHERS THROUGH THE SERVICE AND CONTENT; (C) WE CANNOT ASSUME ANY RESPONSIBILITY FOR THE CONTENT OF ANY MESSAGE SENT BY ANY USER ON THE SERVICE, AND YOU RELEASE US FROM ANY AND ALL LIABILITY IN CONNECTION WITH THE CONTENT OF ANY COMMUNICATION YOU MAY RECEIVE FROM OTHER USERS; (D) ANY AND ALL CONTENT UPLOADED TO THE SERVICE AND/OR CONTENT BECOME PROPERTY OF SNACK AND MAY BE USED BY US, WITHOUT ANY RESTRICTION AS MARKETING MATERIALS. BY ACCEPTING THESE T&C YOU SPECIFICALLY AUTHORIZE US TO USE ANY CONTENT YOU UPLOAD TO THE SERVICE AND/OR CONTENT FOR MARKETING THE SERVICE AND/OR CONTENT IN OUR SOLE DISCRETION; (E) YOU MAY NOT USE THE SERVICE AND/OR CONTENT FOR ANY UNLAWFUL PURPOSE. I.E. WE MAY REFUSE TO GRANT YOU OR DISCONTINUE YOUR USE OF A USERNAME, FOR WHATEVER REASON, INCLUDING, BUT NOT LIMITED TO, THAT THE USERNAME YOU HAVE CHOSEN IMPERSONATES SOMEONE ELSE, IS PROTECTED BY TRADEMARK OR PROPRIETARY LAW, OR IS VULGAR OR OTHERWISE OFFENSIVE, AS DETERMINED BY US IN OUR SOLE DISCRETION; (F) WE DO NOT GUARANTEE OR VOUCH FOR THE ACCURACY OR TRUTHFULNESS OF ANY MESSAGES, COMMUNICATION, INFORMATION OR CONTENT OF ANY KIND WHICH HAS BEEN POSTED, UPLOADED OR PROVIDED BY OTHER USERS, INCLUDING WITHOUT LIMITATION ANY AND ALL CLIENTS, RESTAURANTS AND ADVERTISERS, AND THAT CONSEQUENTLY YOU RELEASE SNACK FROM ANY AND ALL LIABILITY AND RESPONSIBILITY IN CONNECTION VERIFYING, THE ACCURACY OF ANY SUCH MESSAGES, COMMUNICATION, INFORMATION OR CONTENT OF ANY KIND PROVIDED BY OTHER USERS OF THE SERVICE; (G) WE DO NOT REPRESENT OR ENDORSE THE ACCURACY OR RELIABILITY OF ANY ADVICE, OPINION, STATEMENT OR OTHER INFORMATION DISPLAYED, UPLOADED OR DISTRIBUTED THROUGH THE SERVICE AND/OR THE CONTENT OR ANY USER OF THE SERVICE OR ANY OTHER PERSON OR ENTITY. YOU ACKNOWLEDGE THAT ANY RELIANCE UPON ANY SUCH OPINION, ADVICE, STATEMENT OR INFORMATION SHALL BE AT YOUR SOLE DISCRETION AND RISK; (H) WE CANNOT ENSURE NOR DO WE MAKE ANY REPRESENTATIONS OR WARRANTIES REGARDING THE SECURITY OR PRIVACY OF INFORMATION THAT YOU VOLUNTARILY PROVIDE TO SNACK, THIRD PARTY WEBSITES, AFFILIATES OR ANY OTHER USERS AND THAT YOU RELEASE SNACK AND ITS DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, ADVERTISERS, AFFILIATES, SUPPLIERS, AGENTS AND ATTORNEYS, AND THEIR SUCCESSORS AND ASSIGNS FROM ANY AND ALL LIABILITY AND RESPONSIBILITY IN CONNECTION WITH THE USE OF SUCH INFORMATION; (I) YOU HEREBY RELEASE SNACK AND ITS DIRECTORS, OFFICERS, EMPLOYEES, INDEPENDENT CONTRACTORS, ADVERTISERS, AFFILIATES, SUPPLIERS, PARTNERS AND ATTORNEYS, AND THEIR SUCCESSORS AND ASSIGNS FROM ANY AND ALL LIABILITY AND RESPONSIBILITY IN CONNECTION WITH THE CONTENT AND ALL OTHER INFORMATION, MESSAGES, COMMUNICATION OR OTHER MATERIALS YOU MAY RECEIVE FROM SNACK, THE SERVICE, THE CONTENT, OR ELSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNACK, ITS AFFILIATES, PARTNERS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, EXEMPLARY OR CONSEQUENTIAL LOSSES, EXPENSES, OR DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, THAT RESULT FROM THE USE OF, OR INABILITY TO USE, THIS SERVICE, EVEN IF THESE PERSONS AND ENTITIES HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UNDER NO CIRCUMSTANCES WILL SNACK BE RESPONSIBLE FOR ANY DAMAGE, LOSS OR INJURY RESULTING FROM HACKING, TAMPERING OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICE OR YOUR ACCOUNT OR THE INFORMATION CONTAINED THEREIN. YOU SPECIFICALLY ACKNOWLEDGE THAT SNACK SHALL NOT BE LIABLE FOR CONTENT OR THE DEFAMATORY, OFFENSIVE, OBSCENE, OR ILLEGAL CONDUCT OR CONTENT OF ANY USER OR THIRD PARTY AND THAT THE RISK OF HARM OR DAMAGE FROM THE FOREGOING RESTS ENTIRELY WITH YOU. THIS LIMITATION OF LIABILITY SECTION APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER BASIS, EVEN IF SNACK HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. THE FOREGOING LIMITATION OF LIABILITY SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW IN THE APPLICABLE JURISDICTION.

ARTICLE 25 – MISCELLANEOUS

SNACK's failure to act with respect to any failure by you or others to comply with these T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK does not waive its right to act with respect to subsequent or similar failures. You may not assign, transfer, sublicense or delegate these T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK or your rights or obligations under these T&C and the Privacy Policy and the Cookie Policy and any other legal notices published by SNACK without the prior written consent of SNACK, but same may be assigned by SNACK without restriction. Any assignment, transfer, sublicense, or delegation in violation of this provision shall be null and void.

ARTICLE 26 – QUESTIONS ?

Please direct any questions you may have about these T&C, the Privacy Policy, the Cookie Policy, technical questions or problems with the Service or the Content, or report a violation of these T&C or any Policy, or comments or suggestions to our dedicated Support Team.

ARTICLE 27 – ABOUT US

SNACK OOD, a Bulgarian OOD company registered in Bulgaria, Bulstat number : 203197505, VAT number : BG203197505, located at: 9 Smilitsa Street, Krasno Selo, Sofia 1612, Bulgaria, represented by Mrs. Vasilka Zaharieva, Chief Executive Officer.